Terms of Use of Chauffeured Car Service 

These TERMS OF USE OF CHAUFFEURED CAR SERVICE (“Service Terms”) ARE A LEGAL AND BINDING AGREEMENT BETWEEN YOU AND C and V Transportation LLC. (“SB EXECUTIVE TRANSPORTATION”), governing your use of the services (“Services”) offered by SB EXECUTIVE TRANSPORTATION.Please review these Service Terms fully before you use the Services. By using the Services, you agree to be bound by these Service Terms.

FLIGHT INFORMATION POLICY: It is the client's responsibility to provide accurate flight information (airline and flight #) at the time of booking. If one is not provided at the time of booking, SB EXECUTIVE TRANSPORTATION is not responsible for delays of pickup.

PRICING POLICY: All advertised fares are subject to change without notice and may be higher during holidays or special events.

CHILD SAFETY SEATS: child safety seat(s) are provided at the discretion of the company and its availability at the time of request/service. No child seat will be installed prior to pickup. The traveler/passenger is responsible to install the requested child seat at the time of pickup. No discount will be given if a child safety seat is unavailable or not provided.

RATE ESTIMATE: The rate quoted prior to your trip is an estimate based on the information you provided at the time of the reservation. Fees for tolls, waiting time, and additional stops are not included in the estimate and will increase your rate.

WAITING TIME: Waiting time is based on the hourly rate for a particular vehicle and is charged at 15-minute increments. Waiting time charges may be incurred if a passenger arrives late to a pick-up. Time spent waiting at additional stops will also be charged as waiting time. Waiting time charges may apply after the complimentary waiting time of 15 minutes expires. For domestic flights, waiting time begins to accrue 30 minutes after flight arrival. For international flights, waiting time begins to accrue 60 minutes after flight arrival.

ADDITIONAL STOPS: The fare quoted for point-to-point transfers does not include any additional stops made during your trip. Unless specifically discussed, when booking a reservation by phone, the fare quoted by an operator does not include additional stops. You may obtain an exact quote for additional stops, in advance, by speaking with a phone reservation agent.

CANCELLATION POLICY: A minimum of four (24) hours before the pick-up time is required to avoid a cancellation charge. There is a twenty-four (72) hour cancellation notice required for Services performed outside the continental United States. Late cancellations will be charged the minimum allotted time as per the reservation confirmation agreement. Cancellations made by email to [email protected]are not official until SB EXECUTIVE TRANSPORTATION replies via email of the receipt and acceptance of the cancellation. All other cancellations must be made by phone.

Cancellation rules for special events vary (i.e. New Year's Eve, Bowl Games, Awards Shows, Art Basel, etc.). A 7 day cancellation notice is required to avoid late cancellation fees. Full rates will be charged if less than 7 days notice is given. Initial deposit will not be refunded. ALL DEPOSITS ARE NON-REFUNDABLE.

CHANGE POLICY:SB EXECUTIVE TRANSPORTATION requires that all changes must be received by phone, email, or through our website. If a change is requested within 4 hours prior to pick-up, it MUST be made by phone. We cannot guarantee changes requested by email that are for a trip within 4 hours of the request. If a change made less than four hours prior to pick-up cannot be accommodated, the resulting cancellation may cause a full or partial charge to the customer.

NO SHOW POLICY: If a Client fails to show at the designated location for which a scheduled reservation has been made, a No Show Fee equal to 100% of the total trip cost, including gratuity, is charged to the credit card on file. This includes any cancellations after a chauffeur has reached or is in route to a reservation's location.

RESERVATION POLICY: Reservations may be booked 24 hours a day, 7 days a week, and 365 days a year. You may also call our reservation number to make any reservations, changes, or cancellations. All reservations are accepted up to 24 hours in advance. Reservations booked within 24 hours of requested Service should be made by calling SB EXECUTIVE TRANSPORTATION. It is suggested that the Client supplies SB EXECUTIVE TRANSPORTATION with the phone numbers of all traveling passengers.

SUBCONTRACTING POLICY: SB EXECUTIVE TRANSPORTATION reserves the right to subcontract any service booked and confirmed with SB EXECUTIVE TRANSPORTATION to our affiliate companies should the need arise.

NO SMOKING POLICY: All of our cars are non-smoking. Client agrees that there will be no smoking in our vehicles. If smoking does occur, client will be charged a minimum fee of $450.

LOST AND FOUND POLICY: SB EXECUTIVE TRANSPORTATION, or its drivers, is not responsible for lost or stolen items. SB EXECUTIVE TRANSPORTATION will make all possible attempts to retrieve items.


You acknowledge that SB Executive Transportation pre-negotiate certain rates with ground transportation providers to facilitate the booking of reservations on your behalf. The reservation price you pay SB Executive Transportation is a combination of the pre-negotiated rate reserved on your behalf by SB Executive Transportation and the commission retained by SB Executive Transportation to compensate us for our services. You authorize SB Executive Transportation to book reservations for the total reservation price, which may include other service fees. You agree that your credit card will be charged by SB Executive Transportation for the total reservation price. Upon submitting your reservation request by telephone, fax, via our website, or by email you authorize SB Executive Transportation to facilitate ground transportation reservations on your behalf, including making payment arrangements with ground transportation providers. You acknowledge that SB Executive Transportation does not collect taxes for remittance to applicable taxing authorities. The ground transportation providers invoice SB Executive Transportation for services provided. The ground transportation providers remit applicable taxes to the applicable taxing jurisdictions, if any. SB Executive Transportation does not act as co-vendors with the ground transportation provider with whom we book or reserve our customer's travel arrangements. Taxability and the appropriate tax rate vary greatly by location. We retain our service fees as compensation in servicing your travel reservation. Our service fees vary based on the amount and type of ground transportation reservation. You agree to pay any cancellation or change fees that you incur. In limited cases, some ground transportation providers do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the ground transportation reservation. You agree to abide by the terms and conditions imposed with respect to your reservations.

List of fee's

  • We do charge a 8% Fuel Surch
  • We do charge a 4% STC Surch
  • We do charge a 15% Admin Fee
  • We do charge a 4.00 Tolls for LAX and BUR
  • We do charge parking fees as needed
  • We do charge a 25.00 for all international flights and wait time after the 1st hour from the time the flight has landed.


OTHER POLICIES: SB EXECUTIVE TRANSPORTATION also strongly suggests the use of seat belts while the vehicle is in motion. Client agrees that no illegal drugs will be consumed in our vehicles. Client and their party agree that the passenger capacity of any vehicle provided shall not be exceeded. In case of misconduct or drug use by Client or their party, or if Driver is or feels threatened, Driver has the right to terminate service and this Agreement without any refunds and drop all passengers off at the nearest safe location; full charges will apply. Client holds SB EXECUTIVE TRANSPORTATION harmless and not liable for any personal or material damages arising from the conduct of Client and/or their party. Client is responsible for damages to the vehicle committed by Client or their party during service, either willfully or accidentally. Any actions that cause damage to our vehicle(s) can result in extra charge(s), of at least $200. If anything is missing from inside the vehicle, there is a minimum $200 replacement fee. If anyone gets sick and vomits in the vehicle, there is a minimum $300 clean up fee. If passengers are minors, the divider stays open and a phone number(s) of one or more of the minors' parents must be provided to the driver prior to the start of the Service. If any underage drinking or drug use occurs, the Service will be terminated immediately with no refund. The minors will be returned to the original pick-up location and the parents will be called. If one party agrees to waive its right to enforce any term of this Agreement, it does not waive its right to enforce such term or any or all other terms of this agreement at any other time. SB EXECUTIVE TRANSPORTATION does not guarantee arrival at or departure from any point at a specific time due to circumstances beyond its control such as accidents, breakdowns, traffic and road conditions, storms, etc. and shall not be held liable for claims resulting in delays from such conditions. SB EXECUTIVE TRANSPORTATION cannot be held responsible for delays or inconveniences due to unknown and/or unforeseen mechanical failures or situations deemed as "Acts of God." SB EXECUTIVE TRANSPORTATION reserves the right to substitute the contracted vehicle in the event of such an occurrence mentioned above with a vehicle of like kind and quality. Client waives all claims for consequential damages and agrees that liability shall be limited to the costs accrued for the disputed service.

INDEMNIFICATION AND HOLD HARMLESS: SB EXECUTIVE TRANSPORTATION and Client each agree to defend, indemnify, and hold harmless the other party from and against all claims, actions or causes of action, liabilities, including reasonable attorneys' fees, and costs arising from the defense of any claim, action, cause of action or liabilities arising out of or resulting from any act taken or committed by SB EXECUTIVE TRANSPORTATION or Client pursuant to the performance of each party's obligations hereunder. SB EXECUTIVE TRANSPORTATION and Client each agree to defend, indemnify, and hold harmless the other party for any claim, action, cause of action, and liabilities which may be asserted by third parties arising out of the performance of either party's obligations pursuant to this Agreement, except for the willful misconduct or gross negligence of the other party litigation If any provision of this Agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. Regardless of the place of this Agreement, the Client agrees that any disputes arising from this Agreement will be litigated or arbitrated in California. In the event any legal action is taken by either party against the other party to enforce any of the terms and conditions of this Agreement, it is agreed that the unsuccessful party to such action shall pay to the prevailing party therein all court costs, reasonable attorneys' fees, and expenses. This Agreement is governed and construed in accordance with the laws of the State of California, USA. 

ACCEPTANCE: Client has read the terms and conditions stated above and agrees to all stated terms and conditions. Client hereby authorizes SB EXECUTIVE TRANSPORTATION to charge the credit card account on file for any transportation related services, which may be rendered through SB EXECUTIVE TRANSPORTATION. This Agreement is considered accepted in its entirety when Client authorizes payment, in full or in part, for the Services.



Any rights not expressly granted herein are reserved